Shipping policy

Thank you for shopping with Nutripinch. We are committed to delivering premium makhana and whole spices safely and efficiently to your doorstep.

Please review our shipping policy carefully before placing an order.

1. Order Processing

  • Orders are generally processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • During festive seasons, sale periods, or unexpected circumstances, processing times may be slightly longer.

2. Shipping Timeline

Estimated delivery timelines:

  • Metro Cities: 4-7 business days
  • Other Locations: 5-8 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen logistical delays.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.
  • Promotional offers such as free shipping may be available from time to time.
  • Additional shipping charges may apply for certain locations.

4. Order Tracking

Once your order is shipped:

  • Tracking information will be shared via Email, SMS, or WhatsApp (if applicable).
  • Customers can monitor shipment progress using the provided tracking details.

5. Delivery Attempts

Our delivery partners may attempt delivery multiple times.

If delivery cannot be completed due to incorrect address, unavailable recipient, or repeated failed attempts, the shipment may be returned to us.

Additional reshipping charges may apply.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping details.

Nutripinch shall not be responsible for delays or failed deliveries caused by incorrect address information.

7. Damaged or Missing Orders

If your order arrives damaged, tampered with, or items are missing:

Please contact us within 48 hours of delivery with:

  • Order Number
  • Product photos
  • Package images
  • Description of issue

Our team will review the case and provide appropriate support.

8. Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Natural disruptions
  • High order volumes
  • Courier operational delays
  • Government restrictions or unforeseen events

We appreciate your patience in such situations.

9. Contact Us

For shipping-related support:

Nutripinch
Email: nutripinch@gmail.com
Phone: 9015967501
Website: nutripinch.com